NOTE: We are currently beta testing the Shrew Soft VPN client since it seems to work well on both 32-bit and 64-bit Windows systems. Please follow the instructions on our Contact Us page if you encounter any problems.
Step 1: Exit from all Windows applications before installation. You will need to reboot after the installation is complete.
Step 2: Download the client installation package with the Run option.
Step 3: Allow the installation program to run.
Step 4: Click Next.
Step 5: Read the license agreement, then click I Agree to accept it, or click
Cancel to refuse the terms and exit the setup.
Step 6: Choose software components to install, then click Next.
Step 7: Choose the destination folder for the software, then click Next.
Step 8: Click Continue Anyway when prompted with a window like the
one below during this installation.
Step 9: Click Finish to exit the installation program.
Step 10: Restart the computer.
Step 11: Open a Web browser to https://ftp.ucsb.edu/private/secured/vpn/beta.
Step 12: Right-click on UCSB.vpn and select Save Target As....
Take note of where you save the file, since you will need to find it again during the next step.
Step 13: Go to the Windows Start menu and select All
Programs > ShrewSoft VPN Client > Access Manager. The Access Manager will open.
Step 14: In the Access Manager, select File > Import to import the VPN profile downloaded during step 13 above.
Step 15: After the profile is imported, you'll see a new profile icon in the Access Manager window. To start a VPN connection, double-click on the profile icon.
Step 16: Enter your UCSBnetID and password as prompted.
A successful login will display a pop-up banner message.
The Connect button will change to Disconnect. When you are done using the VPN connection, click
Disconnect in the connection dialog box.
